Innomesh v3.6.1

Release Date

• 17/07/26 - Multitenancy UAT
• 31/07/26 - Multitenancy PROD AUS
• 07/08/26 - Multitenancy PROD EU, US

New Features

• meshIQ, our platform-wide AI assistant, is now available in preview¹ in Innomesh Portal. meshIQ can answer platform-wide questions and generate charts and graphs to help you understand your alerts and environment at a glance. This is just the beginning, and new MeshIQ capabilities will continue to roll out throughout 2026.
• The meshIQ MCP server is also available in preview¹, allowing your own AI tools to securely query Innomesh through the open Model Context Protocol, drawing on the same platform capabilities that power meshIQ.
• Incident Management is now generally available. Incidents bring together higher-order issues across your tenant environment, such as a room outage or a wider environment outage, that may not be obvious from any single alert. Incidents can also be created manually, so your team can surface and track issues that Innomesh has not detected automatically.
• ServiceNow integration has been extended beyond CMDB to include incident management, keeping your Innomesh and ServiceNow environments better aligned.
• AppSpace integration is now generally available². This brings your AppSpace digital signage endpoints into Innomesh Portal in a single, filterable view, with Hotlist health alerting and, for signage linked to Sight or Space rooms, the ability to trigger device actions and view a live preview under Room Information.
• Biamp SageVue integration is now generally available². This brings health and fault monitoring for Biamp Tesira audio devices into the Innomesh Hotlist, so device issues surface and clear automatically alongside the rest of your environment.
• Property-based asset automation is now generally available. Extending Innomesh’s asset management capabilities alongside the existing time-based and alert-based automation, it automatically detects, alerts on, and remediates device misconfiguration, and can automatically configure devices when their settings are found to be out of alignment.
• The Innomesh Portal mobile experience has been fully revamped, with a redesigned, mobile-first interface that makes it far easier to monitor and manage your environment on the go.
• Live touch panel previews are now available in the Room Information view, showing an embedded live image of the current display for selected brands of touch panel and UI engine.
• Dark mode has been introduced for Innomesh Portal.

Enhancements

• The Innomesh Portal Hotlist has been reworked for greater usability:
  • Active alerts now appear as a single, unified list with the highest-severity alerts at the top, rather than being split into separate lists by severity.
  • Infrastructure alerts (typically owned by Innomate) are now hidden by default and can be toggled on whenever you need them.
  • Alerts for assets that are unreachable across the different Innomesh technologies (Space, Sight, Pulse) are now grouped under a single “Asset Offline” alert, which can be expanded to view the underlying alerts when required.
  • Alert severity configurations are now adjustable under the Administration section of Innomesh Portal.
  • Comments are now mandatory when adding manual alert suppression rules, improving traceability.
  • A “last updated” timestamp has been added to alerts, showing the most recent user action (for example, when an alert was claimed or assigned).
  • A new alert trends graph is now available on the Hotlist.
• Room state mapping for Innomesh Sight now supports source usage tracking across multiple displays.
• Key tables across Innomesh Portal (Rooms, Information, and others) have been refreshed with a cleaner, more responsive design.
• Room friendly names have been added and now appear throughout Innomesh Room Manager and Portal, including the Hotlist, Rooms, and Information views.
• Overall Innomesh Portal performance has been improved, including strategic caching of frequently used pages such as Hotlist, Rooms, Information, Assets, and Room Support View.
• An uplifted Consumption dashboard is now available in Innomesh Portal, giving you greater visibility into your subscription.
• The Innomesh Platform API is now much more full featured, with a significantly expanded set of API endpoints that support a wider range of queries across the platform.
• In Innomesh Portal, notification banners can now be dismissed by the user.
• A range of accessibility improvements have been made to Room Manager and Innomesh Portal, lifting WCAG 2.2 alignment to over 90% across levels A, AA, and AAA.
• The Q-Sys integration has been uplifted to fully integrate with Innomesh Sight and Asset Automation, improving its reliability and overall cohesion within Innomesh Portal. The uplift introduces centralised device logs, at-a-glance fleet health vitals (CPU, memory, disk, and uptime), clearer visibility of attached peripherals, and more reliable scheduled DSP backups, helping support teams diagnose and resolve issues faster.
• Assistive technology support² has been uplifted with full access management from Innomesh Portal. Administrators can now add, edit, and remove assistive technology users and assign the specific rooms each user is able to control, directly from the Portal. This is currently available for Space VC rooms, with Space CE support to follow in Q3.
• Ops actions now support file operations, such as downloading log files and screenshots. This capability is initially available for downloading screenshots from Qbic touch panels, and log files from TANlock devices.
• In Room Manager, the template selection page now defaults to a list view that includes template descriptions.

Bug Fixes

• In Room Manager, resolved a limitation that prevented defining multiple XPanels and web panels for rooms with multiple touch panels (for example, pod-based rooms). Larger multi-pod rooms now retain their complete configuration, removing a previous cap on the number of panels that could be stored.
• In Room Manager, template synchronisation between rooms and templates has been made more reliable:
  • Pulling updates from a template now shows a preview of the merged result first. Nothing is applied to the room until you explicitly deploy, and cancelling discards the change.
  • Room configuration now stays correctly in step with its software version, so new sections and options introduced by an update reliably appear.
  • Settings no longer supported after a software version change are now cleaned up, and “Align room options” reliably brings a room back in line with its template.
  • Pulling and pushing now behave consistently, and in the event of an error, both fail safely with a clear message rather than saving an incomplete configuration.

Footnotes

1. While in preview, meshIQ is free to use for customers, with usage limits applied. For more details, please contact your Innomesh account representative. ↩ ↩²

2. This integration needs to be manually enabled and may require a level of tenant-side configuration. If you are interested in this feature, please contact your Innomesh account representative. ↩ ↩² ↩³